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The Vista Black Screen of Death: A Fix

scream

The Vista blacK Screen of Death, or KSOD, (BSOD is already taken.) has been appearing rarely and at random since November in systems located here, there, and everywhere.

Let’s get straight to it. Yes I snagged this lot; but what the —- ? Let’s fix it: -

"There is a fix, courtesy of Mark from the SBSC & MSP Buzz Blog. He says the problem is related to the RPC service running under the LocalSystem account as opposed to the NT Authority\NetworkService account, and I quote:

  • On the affected machine, boot using the Vista Media and Select "Next" and then in the bottom left you will see "Repair your Computer"; select Next and then Select Command Prompt.

  • At the command prompt, launch regedit.exe and load the SYSTEM hive, follow the below steps.
    • a. Select HKEY_LOCAL_MACHINE

  • b. On the File menu, select Load Hive.

 

  • c. Browse to %WINDIR%\System32\Config Folder and select "SYSTEM"

  • d. Select Open.

  • e. In the Load Hive dialog box, type in "MySYSTEM" box for the registry hive that you want to edit.

  • After the hive is loaded, modify the following key value per the instructions below: You will need to know what ControlSet the machine is currently running on, this can be determined by going to HKEY_LOCAL_MACHINE\MySYSTEM\Select and find the "Current" value in the Right hand side. (Example: Current value is 1 then the ControlSet will be ControlSet001)

Key: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet00X\

  • Services\RpcSs (X is the Number from the Current Key from above)
    Value Name: ObjectName
    Old Value: LocalSystem
    New Value: NT AUTHORITY\NetworkService

  • Unload the SYSTEM hive by selecting the key "MySYSTEM" and then select "File->Unload Hive" menu item.

  • Exit regedit.exe

  • Reboot the system normally "

Something is changing the ObjectName key value, but nobody is yet sure what.

I thought I’d make a quick post; additional to what I had planned, just so that Vista users experiencing this problem have an extra reference - point for a solution. …As well as a chance for me to put up some more adverts:-

 

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OneCare to be Discontinued

In an unexpected turn of events, Microsoft have become rather chivalrous by aiming to provide a free tool, code-named "Morro," that will provide a basic anti-malware service; protecting against viruses, spyware, rootkits and trojans.

This will be offered at the same time, June 30th 2009, as they discontinue their Windows Live OneCare consumer security service.

Morro will have a small footprint and use only a few system resources. The idea is that it will run on low-power PCs and low-bandwidth networks. As a stand-alone download it will support Windows XP, Windows Vista and Windows 7.

Existing OneCare customers will be directed toward using Morro instead when it becomes available. If you are currently and/or up to June 30th 2009 a OneCare user you will continue to be able to use the online backup feature as normal until that date; probably with the same charges attached.

The Windows Live OneCare blog says that this is not due to a poor sales figure, but rather a tactic aimed at bringing protection to millions world-wide who have none. Personally I think it’s probably a bit of both - Oh please; Microsoft aren’t known generally for being that public-spirited, despite being nowhere near as tight and money-grabbing as Apple. I very much doubt that they’d drop a product line that was making them a fortune.

 

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Apple’s Latest Ads Still Don’t Make Me Any More Inclined to Buy a Mac.

In the headlines today are 2 new ads from Apple. The first of the "I’m a Mac and I’m a PC"-style ads slam Microsoft’s advertising spending on Vista and highlight the problems people have had with M$’s latest operating system:-

Do people really care about Microsoft’s advertising budget though? OK the money has to come from somewhere, usually from the customers. In general, though, people don’t consider that when going out to buy a Microsoft product.

"Oh I don’t think I’ll buy Microsoft’s product because they’ll just spend any profit they make from me on advertising Vista."

Was it actually slamming Microsoft’s advertising budget though; or was it just emphasizing the problems associated with Vista?

The second ad pokes fun at Vista in a bleep-out; again highlighting the issues that people have faced with the operating system:-

The question is: How does any of this kind of negative-advertising actually promote Apple or the Mac? None of what I see makes me think "Wow; I should go out and buy myself a Mac."

I have 2 PCs; each running XP. Why XP? Because Vista has too many issues for my liking and I really don’t think it’s worth upgrading. When Windows 7 is released, if it’s much better than Vista, I’ll build a new PC for myself and install Windows 7.

I see a Mac as an expensive PC running Unix. Granted the OSX operating system hasn’t had the number of issues that Vista has had; but ME was another of Microsoft’s mistakes and I’m running the operating system that they released after ME. Why do I want a Mac? I can’t build a Mac; I’m not allowed to. I have to buy one ready-built. I can’t upgrade a Mac myself: I have to take it to Apple to be upgraded with what components they say I can have in it.

A ready-built PC will cost me slightly more than a self-build PC and it won’t be built as I want it to be built. A Mac will cost me even more than that, and it will be built as Apple and the Great Jobsweh; god of all things Apple, has decreed it shall be built - So saith the LORD.

I’ll continue building my own PCs, and I’ll continue to install Microsoft software. Why? Because I’m not allowed to install OSX on my home-built PCs. Apple can knock Microsoft all they want; but I’ll still buy Microsoft’s products. I’ll skip Vista, just like I skipped ME.

Apple should be addressing the fact that I don’t want their Mac for the reasons stated herein, rather than slagging Microsoft off.

If I could build and upgrade my own Mac I’d probably have one. OK I’d have to abide by the limited choice of components that Apple say I can upgrade it with probably, and I may have to build it according to certain specifications and conditions, granted; but I’d have my own personal Mac rather than Steve Jobs’ computer.

If I could run OSX on one of my PCs I would do just that; and Apple would sell me the operating system: But they won’t, so I lose out and they lose out.

If I could repair a Mac that I’d purchased when it went wrong then I would and I’d buy one in the knowledge that I could do just that. I don’t want to have to take it to an approved Apple stockist to be mended for 3 or more times the price I’d otherwise pay. I have the capabilities to do it on site, and I’d want to do it on site.

So Apple can spend as much money as they like on slating Microsoft and telling me how much better a Mac is then a PC, (Although there is very little difference in my mind: To me a Mac is a sturdy regulated PC running Unix.) but I still don’t want to buy a Mac because it’s not in essence my computer when I do: It’s Apple’s computer which I’ve hired indefinitely! I’d rather have my own computer that I own fully and can do what I want with.

Wouldn’t you too?

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Online Security Precautions: Pffft - Who Needs Them?

In short - Everyone needs them - That includes YOU!

Ghostie-rge

I have seen people using an old computer running Windows ME without any firewall, antivirus, antispyware; totally unpatched. I was so shocked that I commented out loud about having found the local computer virus maternity unit: The owner, who was in the nextdoor room, came scurrying in with a look of puzzlement combined with anger on her face.

This person had been merrily using a totally unprotected computer for years and spreading viruses to all and sundry across the internet for years; totally unaware of any threat to herself or others.

"Oh but I only use it online about an hour a day." She exclaimed.

- How thoughtful of you. NOT!

Some computer users I’ve encountered have no idea what a firewall is. Others have said that they think they don’t need antivirus software because they only have a dialup connection. Still others have antivirus software but didn’t realise that it had to be updated. And yet others even have complained to me that the security bug fix that "Microsoft" emailed to them didn’t do anything but slow their machine down.

The worst instance was a person who had had their machine "upgraded"- Allegedly from a single-core to a dual-core processor, and had supposedly moved from a 32-bit to a 64-bit installation of Windows XP, which they’d paid a sizable amount of money for the privilege of having carried out. On my examination the operating system disk packaging didn’t shed any light on the question of exactly what this person was running, as there was only a clear case with a home-recorded CD inside it. The contents of this CD included a virus that had been rewritten to defeat the Microsoft Genuine Advantage software and reported a legitimate key. It soon became clear that this was an unprotected, non-updated, unpatched pirated copy of Windows Vista, which was being run on a machine that was hardly capable of running it:

The "upgraded" "dual-core" processor was a 2.2GHz AMD Athlon 64 single-core processor and the RAM it was using was still the old DDR rather than DDR2. The motherboard was a rather ancient Asus board made to run the early 1st generation Athlon 64s, which was what it was still doing. The system was riddled with viruses and malware: In fact I was surprised that it was still running. The operating system was totally unprotected and all the software that they were running was pirated also.

Both the cases I’ve written about lived within 15 miles of me, and are just two worst-case examples of the many similar cases I’ve seen that close in proximity to where I live: The possibilities from those statistics frighten me no end. I would estimate that there are nearly a million internet-connected users in England alone who are not using any online protection and whose computers are virus and botnet nurseries.

On the basis of that estimate alone it should be fairly obvious to you why a computer needs protection.

In general I think that most computer users are too lax don’t take security seriously enough.

I am fairly certain that the number of machines that are still unprotected by any kind of firewall is fairly big.

I am fairly certain that the percentage of machines unprotected by any kind of anti-virus and anti-spyware software is quite high: Higher than you’d imagine.

I am fairly certain that the number of people who have anti-virus and anti-virus software installed, but whose databases have never been updated is quite colossal.

I am fairly certain that the percentage of machines that have not once taken any update to Windows or Windows components is probably in the twenties.

I am also fairly certain that there are a number of people who’ll click on links or open attachments from unknown sources without giving it a second thought.

Owning a computer could be likened to owning a car: Both require maintenance, both need attention, both need care when using them. When you drive a car you don’t just get in and drive off taking any route that you fancy. There are do’s and don’ts; there are things you can do and things you shouldn’t do:

For instance if you don’t stick to the roads and drive cross-country you’re likely to end up stuck in a rut or broken down in the middle of nowhere. If you try to drive through tree trunks you’ll end up with a busted car. (I know this: I didn’t try to drive through a tree, but I lost it on a corner and hit one once. In that instance I discovered that evolution fashioned trees in a stronger design than Ford fashioned cars.) If you drive recklessly you’ll end up hurting yourself financially and/or physically. Maybe you’ll end up hurting others too.

The same is true when using a computer: if you don’t bother to maintain it and just "drive" it in any old fashion you’ll get reputation and you’ll end up with a computer that’s slow, faulty, and full of malware. That malware will spread from your computer to other users because that is what it is made to do. If a person doesn’t use anti-virus then their computer will become a virus nursery and infect other computers: That is carelessness and selfishness on their part. likewise with anti-spyware, firewall, etc.

People do exactly that though: they don’t bother, they don’t care. They might not mind having a machine full of malware; but other people don’t want that. As a result, we have botnets, spam, and constant virus and spyware attacks.

My advice to every computer user - Whether they run Windows, Linux, or Mac; but especially if they run Windows, is:

  • Get behind a firewall

  • Always run anti-virus software and keep it up to date

  • Always run anti-spyware software and keep it up to date

  • Always keep your computer software, particularly your operating system, as up to date as possible

  • Ensure that you take responsibility for your own actions and get educated: Learn to recognize what is and is not "safe" computing.

  • Windows is a targeted operating system; but other operating systems are by no means immune to attack.

    Everyone needs education: That includes computer users. What do YOU think?

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    Why Microsoft Must Launch Windows 7 in 2009

    When Microsoft launched Vista it was to fanfares and promises of a new age of excellence dawning: The problem was that they missed the boat by a mile and landed in dangerous waters.

    There were problems with the final beta release in 2006 which they attempted to address in the hope of a pre-2007 launch date: As the end of 2006 loomed; however, Microsoft were still desperately struggling. By the time everything was supposedly sorted the holiday season was over
    and despite the rush to hit the market with the product they lost the major advantage of the Christmas sales bonanza.

    Unperturbed by this setback; Microsoft went ahead with the launch in the early part of 2007; but in their last-minute rush had overlooked many major issues which hadn’t been properly patched or remedied in the final retail release.

    It wasn’t until 2008 when Service Pack 1 was launched in its own final retail release that these bugs were patched and remedied to a reasonable extent; yet despite this the new operating system was still buggier and slower than its predecessor; Windows XP.

    People were starting to describe Vista as the second ME by this point; and despite Microsoft’s determination to press ahead - withdrawing sales of XP in June 2008 by the major system builders - the Microsoft following revolted by using the downgrade facility made available wit6h Windows Vista Business and Ultimate to revert their Vista installations back to XP. Still others abandoned the Microsoft camp altogether and defected to Linux or Mac OS*.

    All-in-all the entire shenanigan was a complete embarrassment for M$; who still have the egg on their face to this day.

    And today, with an entirely new openness and more user-interactive approach to development from Microsoft; Windows 7 looms on the horizon.

    The softies originally set a release strategy for 1H 2010 for the new operating system; however Bill Gates let slip on numerous occasions, hints of a possible 2009 release schedule.

    What would happen if M$ were to wait until 2010 to release 7?. They’d miss the holiday season again; and with their current reputation in tatters thanks to their late production of the best promotion campaign for XP ever; namely Vista, Microsoft need to get as many copies out as fast as they can immediately, following RTM of the final retail release; or those people expecting another damp squib - Which will I expect be a sizable percentage of those in the firing line of the new release - will prefer to either stick to their new Apple computer purchased at Christmas or in the January sales; or stick to their newly-downloaded Linux distro and not bother paying for another possible disaster of an operating system.

    Although Windows 7 is currently billed by the supergeeks as ‘Vista that works with a few extras added’, it is surely going to come under close scrutiny from the online geek community; particularly the bloggers. If it’s not up to scratch I see people such as Michael Arrington; and possibly even the likes of tech bloggers such as David Risley; both of whom are converts from Windows to Mac, dissecting and analysing every last wrinkle and bug that Microsoft didn’t remove prior to release.

    In all honesty I sincerely believe that Windows 7 will be make or break for M$; and following the recent fiascos it’ll not just have to be good but it’ll have to be particularly good in order to convince the critics that Microsoft still have the wind in their sails to keep the profit in their sales.

    To read more on the current latest news on Windows 7; see what Mary Jo Foley of ZDNet has to say about her latest preview of 7 at the ‘Milestone 3′ stage; Build 6780.

    What do you think: Has Vista doomed Microsoft to an uncertain future dependant upon the success or flop of Windows 7; or will the current downturn in the software giant’s fortunes be just a blip in an otherwise gently-upward trace of success? Please do leave a comment.

     

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    What the Stats Say

    Today is a “Bank Holiday” in the UK; which is Brit talk for “skive”: That applies to the employed-only populous though: I’m continuing much as usual here, although I did get a chance to finally see a few people I’ve been meaning to see for a while earlier.

    It’s been a bumper weekend as far as hits are concerned on this blog; and my thanks to all who made it so: I hope you found the information that you were looking for and that it was useful to you.

    In this blog entry I’m going to be focusing on operating systems and browsers with regard to the statistics of this blog from the last six days, and try to give my perception of exactly what this means for their respective markets.

    Let’s look at some figures in terms of overall percentages for the operating systems used:

      os1
     

     

    I apologise for the fact that the illustration’s not that clear: Nevertheless it can clearly be seen that Microsoft Windows XP is by far the leading o.s. at 75.8% (Of just over 1000 original hits.) ; beating Windows Vista into an un-commanding second-place at only 8.8%. To me that shows a big failure notice for Microsoft’s latest operating system and confirms the fact that people are sticking to XP for the time being, or downgrading their Vista installation to XP where possible. If this graph were to be taken as a representative sample it would indicate that for every person using Vista, there are 8.61 people still using XP.

    What of the rest? Unbelievably in third place behind Vista is the obsolete Windows 98 at 4.3%: This also speaks volumes about Vista, as this says that nearly half as many people as those who currently use Windows Vista would rather use an obsolete operating system than Vista.

    Let’s tot up the percentages of all Windows usage excluding Vista: We’ve already got XP at 75.8% and Windows 98 at 4.3%. Also there’s Windows 2000 in sixth place at 1.7%, NT4 at 1.1%, Server 2003 at 0.7%, ME at 0.6%, 95 and CE at 0.1% each.

    I make that 84.4% of everybody, using Windows but avoiding Vista. Total Windows usage including Vista = 93.2%.

    What of the others? Well there are two Linux groupings on this graph: “Linux” and “Ubuntu Linux”. I’m going to add those two together and call them “All Linux”; giving 2.4% of total: That’s not that bad a representative score for Linux in all honesty, and indicates some growth in the usage of Linux; I think somewhere in the region of 0.5% growth of market share.

    Now Apple: There’s Mac OS X coming in at 2.9%, and the iPhone at 1.5%. I’m going to add those together and call them “Apple Platforms”; giving 4.4% of overall usage. This shows significant growth for Apple too; somewhere in the region of a whole percent if I remember correctly.

    Obviously this isn’t an official survey, and the statistics gleaned from this are only representative of my viewers. If it were an official survey of a small cross-section of users, and there must be at least some parallel with the official figures, it would indicate that:-

     

    • XP remains the prominent OS of choice.
    • Vista is a failure.
    • Linux usage is growing fairly fast.
    • Apple usage is growing even faster.
     Now onto the topic of browsers:- browser1
     

     

    To clarify; with apologies for the non-clarity of the graph again:-

     

    • Internet Explorer 6: 50% (!),
    • Internet Explorer 7: 23.7%,
    • Firefox 2: 8.4%,
    • Internet Explorer 5: 6.1%,
    • Firefox 3: 4.5%,
    • Safari: 3.8%,
    • Opera: 0.9%,
    • Firefox 1: 0.9%
    • Konqueror: 0.7%

    The other categories are “Firefox” (No number) 0.6%, Firefox 1.5 0.3%, Generic Gecko 0.1%, and Internet Explorer (No number) 0.1%.

    I think what I’ll do is group Firefox, Firefox 1.5, and Firefox 1, together and call them “Not Firefox 2 or 3″, giving 1.8%.

    Also I’ll group Internet Explorer and IE5 together and call them “Not IE6 or 7″, giving 6.2%.

    OK; so IE6 appears to be a clear favourite: Strange that; I thought that since M$ were distributing IE7 as an auto-upgrade then everyone would start using it. I certainly do, and I prefer it to IE6 - I’m in the minority there it seems. IE7, which I use in XP, comes in second with less than half as many users as IE6. If we assume that all Vista users use IE7, then only 14.9% of XP users have adopted IE7. Fair enough.

    Firefox 2 in third. Hmm: Although Firefox 3 was a record download it certainly isn’t a record Firefox; 2 still being the prevalent choice out of the Firefox versions.

    Strangely enough IE5 with all its many vulnerabilities and its funny GUI has more users than Windows 98, indicating that people are using it with other Windows versions such as ME and 95.

    Firefox 3 with just over half as many users as Firefox 2 eh? : That should be a concern to Mozilla perhaps?

    Safari at 3.8% - Well there’s the iPhone accounting for some of it, though I’m surprised its usage is that high.

    Even more surprising to me is that Opera’s usage is so low at just 0.9% in comparison to Safari’s beating it by more than a factor of 4 times: Maybe some people know something I don’t?

    The rest is pretty much academic anyway - So; in conclusion:-

     

    • IE6 is still the most popular browser.
    • IE7 isn’t a failure, but it appears that most people would choose IE6 rather than IE7.
    • Firefox as a whole has gained a good foothold and is becoming popular.
    • Firefox 3 didn’t go down as well as anticipated.
    • IE5 seems to have a cult-following.
    • Opera is, in my opinion, underrated.
    • Safari is, in my opinion, overrated.

     

    I found that statistical analysis quite exhilarating: I hope you found it interesting and maybe in some ways useful.

    What do you think? Are you at all surprised by these results? Do you think that this study is a fair analysis that could be used as a representative cross-section poll of users? Do you think these results are typical? What would you expect the results of an official poll to be; similar, or different? Please feel free to comment.

    Update: September 1st 2008:-

    I’m getting some good hits from loads of Open-Source browsers all of a sudden: Keep ‘em coming! (IE6 is still in the lead.)

     

     

     I’m now going to have to review some of these and blog about them. Excellent!

    Meditate on the way ahead.

     

     


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    Microsoft Set to Let the Cat out of the Bag Re. Windows 7

     

     

    Microsoft says that it will be giving us a primary view of Windows 7 in October: It will be providing concise technical previews at the Professional Developers Conference on 27 October and also at the Windows Hardware Engineering Conference taking place in the first week of September.

     

    Microsoft is reported to be taking an “open and honest” approach to the operating system’s developments; unlike it did with Vista which was cloaked in secrecy and hit an unprepared market. Maybe the softies learned something from the disaster they called Vista? This time round they’re taking an open discussion approach to get as much feedback as they can before the next chapter of the Microsoft o/s saga is released: So much so, in fact, that they even have an Engineering Windows 7 blog.

     

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    In contrast to the Vista fiasco, this time they seem to be taking a different approach with Windows 7, in order to make sure that there is a reasonable degree of confidence in the product.

     

    Windows 7 is expected to be released in 2010; although it would make more sense to release it in November 2009 in time for the holiday season in my opinion.

     


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    Marking Your Brand

    In the post I made earlier entitled “A Geek’s Toolkit Supplement: Loaded USB Drive ” I spoke of what I described as “branding files”: Files that I add to the operating system to indicate that I am supplier, builder, and maintenance tech for a particular computer.

    I can hear your brains whirring; so before you start thinking that I’m up to something naughty I’ll show you exactly what I mean. Oh yes; this only works if you have Windows XP installed, so don’t go trying it with a Linux or a OSX installation and then comment that I’ve messed up your operating system or “I can’t find those files in Ubuntu!” - “It doesn’t work with Leopard!” You’re quite right; it doesn’t - So be forewarned.

     

     

     

     

    Before I do, though, a word of advice: I suggest that you don’t all go branding your computers as “Built by Username Technologies” and adding your own phone numbers etc. Even I don’t do that other than in 2 circumstances: The first of those being that I built and supplied the machine (And the operating system.) originally, or that I gave the machine a major rebuild; i.e. changed the motherboard, processor, and RAM or more. When I do this I always add the same Kustom Komputa logo and the same contact details; those being the Kustom Komputa website, the model name  and number of the computer, my business KK email address, and the KK phone number.

    Therefore if you’re a system builder then you might well find this useful. If you’re not a system builder then you’ll know how it’s done. - What you do with that knowledge is your affair and not my problem.

    I’ll add here that this isn’t the only place on the internet where you can find this out; so in the case of some criminal branding conspiracy arising don’t automatically assume that this blog was the source of the brains.

    (I would imagine that any criminal conspiracy would in