On Wednesday 3rd June 2009 I noticed a page about this site, kkomp.com, on browserdefender.com. On this page it says that there’s an unsafe download on this site; a file called gpu-z.exe.

I’ve never put gpu-z.exe on the site; so I tried to download it myself, and sure enough it’s downloadable from the site’s root directory. Despite this it doesn’t appear on the ftp server, and I can find no trace of it other than the fact that it can be downloaded from this site.

I advised the hosts; fasthosts.co.uk, (I was going to change the hosting after their last act of customer-unfriendliness; but it never happened.) of the situation, and they said that they’ve never had this situation before, that they’d put an engineer straight on the case, and that they’d get back to me by email. What they actually seem to have done is absolutely nothing: Sweet F.A.

I thought I’d have a look at this file myself; and downloaded it. First things first; I scanned it.

A scan by AdAware came up negative:

A scan by Malwarebytes came up negative: -

A scan by Avast! antivirus also came up negative… So now I’m wondering – more than I’m wondering why a file that doesn’t exist according to ftp is available for download from the server, more than I’m wondering how Fasthosts have the nerve to charge more than some other hosts, yet do almost sod-all; Where is the freaking risk?

According to Malwarebytes, AdAware, and Avast! (Which is a good antivirus at coming up with false positives incidentally.) there’s no infection. – So have browserdefender.com come up with a false positive themselves? Having said that; the ftp server at fasthosts.co.uk says that the subject file doesn’t exist; yet I’m able, nevertheless, to download it. (I’m not even going to think about running the risk of actually running the file just in case.)

So WTF is going on here?

Well, in short, it seems to be something of nothing. (Literally in some ways.) The best advice I can give you on this is: -

Don’t download gpu-z.exe from this site’s root directory. If you do download it then bear the following points in mind: A) The file has nothing to do with me: I did not put it on the server. B) You download it at your own risk, and I am not responsible for any consequences of your doing so. (If you need someone to blame; fasthosts.co.uk would be a good place to start.)

I could have said nothing about this matter unless someone emailed in and made a fuss: In some ways that may have been an equally good option. – But I prefer the pre-emptive strike tactic; hence this article.

Strangely, browserdefender.com also have pcmech.com; a site that’s just gained BBB Accreditation in the USA, that has a much higher search-engine, Quantcast, etc, rating than this site, and has over 10,000 visitors a day, marked as an unsafe site too. I bet David Risley, the owner, won’t be too amused!

I get the uneasy feeling that I may be overlooking some glaring fact that’s obvious to some others. If this is indeed the case; and you know more than I do, then please comment: There’s a comment form below, so someone may as well make use of it.

Onwards and upwards: Enjoy the coming week. I’m going to spend the rest of today (Sunday June 7th 2009) mainly watching TV I think.

This is part 2 of the series. I’m assuming you’ve already read Part 1.

In Part 1 we brought up the Windows Advanced Options Menu:

We selected the option “Last Known Good Configuration (your most recent settings that worked)”, but that still hasn’t worked and your Windows XP computer still won’t boot: Either it’s crashing with a BSOD as it boots up, or it’s just not working at all well when it has apparently booted up fully. – The screen is scrambled, there are things missing, whatever.

This time we’re going to try something else. Does your computer crash and restart or go to a BSOD? Does your computer automatically restart when it crashes? There’s nothing wrong about that in itself, but if it does so then you don’t get the chance to read the data presented on the BSOD. The first thing we need to do is to stop the computer from automatically restarting every time it crashes, in order that you can study the BSOD.

If the computer doesn’t go to a BSOD or automatically restart, but just doesn’t work properly when it’s fully booted for whatever reason then see Part Three of this series. (Still to be written at time of writing: It won’t be long before it’s produced though.)

Go to the Windows Advanced Options Menu and use the up and down arrow keys to select “Disable automatic restart on system failure”. Press Enter¬. Allow the computer to reboot and to crash again. You should now be able to study the blue screen. (BSOD)

On the blue screen you’ll see the reason why the computer crashed, some tips which might or might not help, and some “Technical Information”, aka gibberish. The gibberish is probably the most important part of it all. First, though, try following the stated tips to whatever extent possible. I suggest photographing the blue screen with a digital camera: You might need the information later on, and the screen might not be accessible at the time you need it.

If that particular computer is the only one you have then you’ll need to use a neighbour’s computer, or an internet cafe’, public library computer, whatever, for the next bit: –

Type the stop error code into Google.

You’ll find the stop error code in “Technical Information” on the blue screen. In the example above the stop error code is the alphanumerical sequence 0x000000D1 : -

***  STOP  0x000000D1   (0×000…

Type that code into Google and it’ll return reams of information on the error; exactly what it is, what it might be, what causes it, what people think, …

You might even find a solution there. If it’s a driver issue, however, you need to identify which driver it is that’s causing the BSOD to occur. When you’ve done that we need to remove that driver before we can restart the machine and boot into Windows proper. To do this we go into the Windows Advanced Options Menu, and use the up and down arrow keys to select “Safe Mode”. Press Enter¬.

Safe Mode is a mode where Windows runs without loading all the drivers. Essentially it loads a minimal set of drivers that are essential for it to operate, and no more. On the basis of that, ‘chances are that the driver causing the BSOD won’t be loaded, and therefore Windows will boot into Safe Mode.

Whilst in Safe Mode, having identified the driver that’s causing the issue; go into Device Manager and remove that driver. Having done so, restart the computer.

Depending upon which driver it is; Windows will either reinstall one that works from the i386 folder on the hard drive and load it at boot, or it’ll start without it and let you know. If it starts without it then the piece of hardware that the driver pertained to will be severely limited in function if it works at all. It’ll be using any default driver that comes with the OS. You’ll need to manually reinstall a driver in this case – But I do suggest that you go to the device manufacturer’s website and download/install the latest driver for the device in question.

If the driver was a specialised keyboard or mouse driver then you may have to do a repair reinstallation of Windows before you can load the new driver.

A graphics card should still work in a very limited fashion using the default drivers that come with the OS. To get it working properly again you should install the latest driver from the manufacturer’s website.

Being a geekette; that is a female computer designer/builder, as well as a blogger, I often get asked by my girlfriends (And some of their boyfriends too – Shh!) to pop over for a cuppa and attend to some problem they’re having with their computer. Most of these problems turn out to be software-related, so it’s always a good idea to come prepared – Although I can download most of what I need from the internet, sometimes their internet connection is not working for whatever reason, and more than one is on dial-up – Which can make downloading a program a 2-hour job in itself.

To combat this I have a 1Gb USB flash drive with most of anything I might need on it; plus loads of links to anything useful on the internet itself that might be useful which I haven’t bothered to include because I probably won’t need it.

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I pop the cord from which the USB stick hangs around my neck, and go to sort out their issues.

I mainly have program installers in the form of .exe files on the USB drive: These are always useful. I also am able, in a worst-case scenario, to provide them with a temporary internet connection via my mobile device, for which I also carry a USB bluetooth dongle to plug into their computer on the rare occasions where it is necessary; such as an instance a year plus ago where a friend somehow lost the driver for their network interface device and was unable to communicate with their router as a result: I removed the old driver which was faulty but obviously didn’t have that particular driver on the USB device; so I set up a temporary internet connection via my mobile phone/bluetooth and downloaded a new driver, installed it – Target neutralised.

The items I have on my USB drive are listed below: I’m sharing this with you as I’m assuming that as a geek you too get called out to similar situations; but being unable to fix it on the spot you end up taking their computer home, doing the work in your spare time, and returning their computer at a later date; which causes inconvenience to both parties.

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The files I carry around on my USB device are as follows:

1. AVG Anti-virus.exe installer: You’d be mightily surprised how many people don’t run an anti-virus program! They might find that their computer slows down with use; and, not realising that it is caused by the registry getting cluttered with crap among other things, they start removing programs which they think are unnecessary in order to attempt to get the machine to speed up again, one of those “unnecessary” programs being their anti-virus program.

2.. A free anti-spyware program; such as AdAware and Spybot Search and Destroy – For the reason stated above or that they didn’t even know what spyware was etc. The latest AVG antivirus has built-in spyware-protection, but that protection is not exhaustive, so it’s always a good idea to install extra spyware protection supplemental to that.

3. Free FTP clients in .exe installer format, such as WS-FTP-LE and FileZilla: They do occasionally come in handy.

4. Diagnostic programs; such as Core Temp.exe, Diskcheckup.exe… I know; rather than listing them all here I’ll show a picture of all the icons below and to save a lot of my time I’ll let you Google for them all.

Obviously the folders are of my own making: Batch Files contains some useful batch files that I wrote or copied, Dragons Websites contains the URLs of the websites of the millionaire entrepreneurs from the BBC series “Dragon’s Den”, Glint(Program) contains the .exe file of the Glint System Monitor program, KK contains pictures which I use regarding Kustom Komputa; Suppliers, Parts, and Circuits contains URLs to suppliers of computer hardware components, plus a few electronic circuits, Web Shortcuts contains hundreds of various useful URLs, Websites contains copies of all my website files from some of my various sites, WP Plugins contains some useful WordPress plugins. Some of the files, such as DSC00* are photos from my mobile phone. aports.zip shouldn’t be on there as it’s a program that contains malware. OEM Exel and OEM INXP are folders containing branding files which I add to the OS to indicate that I am supplier, builder, and maintenance tech for a particular computer. The file “Kustom Komputa” is a copy of some files from my Kustom Komputa website. WP Themes contains WordPress themes. The Folder “Self-Installing Scr” contains a number of screensavers that I created and which automatically install on the computer upon activation of the .exe file thereof. (No malware involved.) The folder Paint.net contains the program Paint.net, and the folder “Sounds” contains some alternative Windows sound effects as spoken by the Daleks from the BBC TV series “Dr Who”.

There are also a number of shortcuts which you don’t normally see on any Windows desktop. These shortcuts; such as “Sound Recorder“, “Volume Control“, “Command Prompt“, “Device Manager“, and “Sleep or Hibernate” are described on this site, including the method to create your very own icon(s).

So that’s pretty much it: Carry this lot plus your own personal files around on a USB flash drive and you won’t go far wrong.

HTH (‘Hope That Helps.)

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