At last I do beleive this blog’s back in business!

I am fed up to the back teeth with the gross incompetence and awful standards of service from fasthosts.co.uk . Fasthosts have cost me my blog audience that it’s taken me 10 months to build up! Honestly; I’ve had less then 10 hits today so far. The last time the figure was that low was June 2008 when this blog was in its first fortnight of operation. Even I myself haven’t been able to connect to this blog more than four times after a long wait since Monday 11th May 2009.

The company penalised me at the end of March 2009 after I installed the Apture plugin. This plugin demanded more server resources than fasthosts.co.uk were prepared to let me have for the money (Just over 200kb: That’s not a lot of resources to me. On a 64-bit server, as they boast that all their servers are, it should hardly dent the resources.). Rather than advising me of the situation they instantly and punitively claimed to have transferred my main blog at kkomp.com from the shared-platform server to a backroom scripting server. I don’t think that they actually executed this move until May 11th; long after I’d rectified the matter. – It took them that long to act on their word.

Anyway; I phoned their technical help department back in March, having uninstalled the Apture plugin, and the guy there said that there was no longer a resource issue, and to leave it to him and he’d sort everything out.

There was no further problem until Monday May 11th, when kkomp.com suddenly became virtually impossible to connect properly to. I rang Fasthosts and asked what was going on? They informed me that I was still on a scripting server. (In other words they’d just put me back on a scripting server.)

So I put up with it for 3 days in the hope that they’d sort it out: They did absolutely nothing about it. They totally ignored my request and sat on their fat arses taking my money for nothing in return. They lose: I have already begun transferring kkomp.com.

Nobody but the stupid gormless British could cock up to such an extent by demanding a trail of unnecessary red tape to be in perfect order and lose a customer in doing so. Not only is it ridiculous, it’s also wasting the money that this company are taking from their customers in hunting and maintaining red tape in an unproductive fiasco.

I’m meant to be proud to be British. – In reality, though, at times I’m embarrassed to be even associated with the British!

At last it appears that this blog’s now back on a normal shared platform server after 3 days: 3 days in which my audience has all but given up trying to connect to a blog that they made all but unconnectable.That’s the upshot of all this polava. Had I been depending upon this site solely for my income then I’d be pretty poor this week thanks to fasthosts.co.uk.

In short I’m not going to allow Fasthosts to do this again. It appears that, being seemingly mainly staffed by backward British half-geeks on a power-trip because they still have a job in a recession, they fail to recognise that the world has moved on to web 2.0, and that people rely on their websites for a livelihood.

It’s like renting a shop in the middle of town and building up a clientele; only to find one day when you turn up for work that your landlord has dismantled your shop and rebuilt it on a deserted backstreet, yet is still asking the same rent from you.

To prevent this from happening again, at least as far as it happening by the mean hand of Fasthosts is concerned, I’m forced to transfer the hosting. Go-Daddy has been recommended to me in the past; and therefore Go-Daddy – who aren’t British – Shall have hosting for this blog. Hopefully there won’t be any teething troubles. I don’t forsee any. I’ve set up an account and requested the transfer yesterday. – So it should happen soon. It was a spur-of-the-moment decision to do so; one which I jumped at without doing any homework; more out of necessity than anything else. Hopefully I won’t be jumping out of the frying pan and into the fire.

I’ll write more on the subject when I know more. Until then I hope Fasthosts won’t be pulling any more unsavoury surprises out of the hat.

Do you have any opinion you’d like to express? have you ever felt the wrath of halfwits in the same or similar manner? Please feel free to comment.

P.S. I did initiate transfer to go-daddy; but after careful consideration I decided to stay where I am. A move would only mean that I had to reset all the ftp configurations etc on my various setups, and that’s just a start. – ‘Better the devil you know than the devil you don’t. They have 1 more chance: I really don’t want the extra hassle right at the moment.